SR
Sanet R

1 reviews | Active since Mar 2022

23 Mar 2022, 18:35

Onplan has paid two HUGE claims in one month.

In little more than a month, Onplan has paid two HUGE claims in full. My dog suddenly became paralyzed in January 2022 and required immediate spinal surgery. She was hospitalized for 12 days afterwards. At her follow up consultation in February, the vet discovered a cancerous lump on her chest . She was hospitalized once again, and the cancerous tissue had to be removed and treated. Both claims were paid in full, as I also took out the excess buster. Oneplan arranged for payment with Onderstepoort Academical Vet hospital directly, and no deposit was required from me. I could also just collect my dog without making any payments on discharge. Thanks to Oneplan, I didn't have to sell my car in order pay for two very expensive surgeries in one month, and my little dog is up and running again. I'm very impressed.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply23 Mar 2022, 18:48
Official
Hi Sanet,

Thank you for taking the time to post this wonderful compliment on the service you received from the team. We’re delighted to hear that your claiming experience was as hassle free as it was. Our fur-family is important to us, we aim to provide them with the best service possible and we are pleased to hear we were able to assist in your time of need. We understand that our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. We look forward to keeping you impressed for the years to come. 
Please give our love and well wishes to Ruby and Pippie.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs 
 
Kind Regards,
Oneplan