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Yannik

1 reviews | Active since Sept 2021

14 Sept 2021, 21:24

Only problem I have ...

Only problem I have with Oneplan is when claiming money for medical purposes its a very long process and the money never reflects on my card

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply14 Sept 2021, 21:54
Official
Hi Yannik,

Thank you for taking the time to bring this to our attention. 

Our clients are important to us, and we hope to provide them with the best service possible. One of our consultants will be in contact with you to further assist with regards to the funds taking long to reflect on the Onecard as day-to-day benefits are loaded within 60 seconds. 

Thank you for choosing Oneplan for your insurance needs. 
   
Kind Regards,
Oneplan