FAL
F. A. Landsberg

1 reviews | Active since Feb 2022

08 Jul 2022, 11:34

Only had good service with them

Only had good service with them. I just battle to claim for over the counter medicines, but they are very helpful to assist you and responds almost immediately to your query. Excellent customer service.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply08 Jul 2022, 12:39
Official
Hi F.A Landsberg,

Thank you for sharing your service experience with us. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
 
Kindly note that should you experience any issues with uploading the invoice via the App, we have alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** or an email can be sent to ***.
 
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance. 
  
We look forward to keeping you impressed for years to come.
  
Kind Regards,
Oneplan