Ongoing complaint with no response or resolution
I have been reporting a matter to One plane for a month now. I always get different stories from the staff. No one is assisting me. No one knows what to tell me. This is ridiculous.
Helpful (0)
Replies (2)0
Replies (2)
Oneplan Insurance's replyOfficial
10 Jan 2019, 18:21Hi there Mabatho,
We are sorry to hear about your experience with us and for any inconvenience caused by this.
Please do allow us time to look into your policy and we will be in contact with you shortly.
Regards,
The Oneplan Team
We are sorry to hear about your experience with us and for any inconvenience caused by this.
Please do allow us time to look into your policy and we will be in contact with you shortly.
Regards,
The Oneplan Team
Oneplan Insurance's reply10 Jan 2019, 18:21
Official
Hi there Mabatho,
We are sorry to hear about your experience with us and for any inconvenience caused by this.
Please do allow us time to look into your policy and we will be in contact with you shortly.
Regards,
The Oneplan Team
We are sorry to hear about your experience with us and for any inconvenience caused by this.
Please do allow us time to look into your policy and we will be in contact with you shortly.
Regards,
The Oneplan Team
Oneplan Insurance's replyOfficial
25 Jan 2019, 16:28Hi Mabatho,
On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused by this.
Kindly be advised that your query has been addressed and resolved.
Regards,
The Oneplan Team
On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused by this.
Kindly be advised that your query has been addressed and resolved.
Regards,
The Oneplan Team
Oneplan Insurance's reply25 Jan 2019, 16:28
Official
Hi Mabatho,
On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused by this.
Kindly be advised that your query has been addressed and resolved.
Regards,
The Oneplan Team
On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hello Peter posting has reached us and we do apologise for the inconvenience caused by this.
Kindly be advised that your query has been addressed and resolved.
Regards,
The Oneplan Team