J
Jesse
1 reviews | Active since Jan 2023
17 Sept 2024, 13:38
Oneplans service is horrible
Their service is ****, ive never in my life been more angry about the way they handle stuff. Its disgusting. Do not recommend them. I will be cancelling my insurance with them
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Oneplan Insurance's replyOfficial
17 Sept 2024, 15:20Hi Jesse,
Thank you for taking the time to bring this to our attention.
We sincerely apologize for any inconvenience that has been caused and for the circumstances under which your Hellopeter posting has reached us. Please rest assured that this matter will be investigated, as we do value you as our client and take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Once again, we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
We sincerely apologize for any inconvenience that has been caused and for the circumstances under which your Hellopeter posting has reached us. Please rest assured that this matter will be investigated, as we do value you as our client and take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Once again, we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Oneplan Insurance's reply17 Sept 2024, 15:20
Official
Hi Jesse,
Thank you for taking the time to bring this to our attention.
We sincerely apologize for any inconvenience that has been caused and for the circumstances under which your Hellopeter posting has reached us. Please rest assured that this matter will be investigated, as we do value you as our client and take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Once again, we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
We sincerely apologize for any inconvenience that has been caused and for the circumstances under which your Hellopeter posting has reached us. Please rest assured that this matter will be investigated, as we do value you as our client and take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint, and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Once again, we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan