1 reviews | Active since May 2017

10 Nov 2020, 16:33

OnePlan Thank you!

I want to retract ALL my complaints and so have deleted them. OnePlan has made a few mistakes but overall I have been satisfied with their follow up customer care. Nireshnee, thank you for being so helpful and patient with me. Your sweet disposition is a pleasure to behold, truly. Management should be proud of you!! We have OnePlan covering our medical, car and household and looking at taking the pet insurance as well. Thanks guys for taking the time to communicate with me and resolving my complaints.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Nov 2020, 17:38
Official
Hi Desre,

Your 5 star rating on the service received is highly valued. Thank you for the positive feedback and for taking the time to compliment Mereshnie on her excellent customer service. Our clients are our number one priority and we aim to provide them with the best service. We strive to be as transparent with our clients as possible so that they have a clear understanding. 

Thank you for choosing Oneplan for your insurance needs. We look forward to having your fur-baby join out Oneplan Pet Family.

Kind Regards,
Oneplan