1 reviews | Active since Jul 2011
Oneplan *****ing from clients
Dear Peter<br> <br> I am very disappointed with oneplan. They want to ***** from people in broad daylight. I went to the GP and paid consultation fees and medical expenses. At the GP I got a receipt that is stamped with the Doctors details. I bought the medication from Clicks. When I sent the GP's receipt and the Clicks's medication receipt to Oneplan Authorisations department, I was told the Doctors receipt and the Clicks receipt should have more details yet they have sufficient details including the Dr name, phone number and code for the medication.<br> <br> My question is am I in a position to tell Clicks to change their receipts for my sake??? or can I change the Doctors receipts to suit oneplan? <br> <br> I need my reimbur*****t please. When it comes to stop orders from my account you are very quick but when its us claiming you want to look for the impossible. I need my reimbur*****t of R288
Thank you for raising the above concerns, kindly note that the information submitted was a till slip which only displays the amount paid to clicks.
As per discussion, we have received the detailed invoice from clicks displaying the actual medication dispensed and we have refunded you accordingly.
Kind Regards
Ronald Govender
Oneplan Customer Care
Thank you for raising the above concerns, kindly note that the information submitted was a till slip which only displays the amount paid to clicks.
As per discussion, we have received the detailed invoice from clicks displaying the actual medication dispensed and we have refunded you accordingly.
Kind Regards
Ronald Govender
Oneplan Customer Care