JS
JENNIFER S
1 reviews | Active since Aug 2019
22 Aug 2019, 11:30
oneplan refusescto pay stroke - dreaded disease claim
My husband had a stroke in March which qualifies as dreaded desease. Oneplan was supposed to pay whole hospital bill but refused saying the scan does not proof he had a stroke. He has been put of work and receives disability pension. Specialists declared permanent dissability. There service us the piorest in the country. We are sitting with over a R100,000.00 worth of debt now. Please do nit insurance with them. You will be left without service
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Oneplan Insurance's replyOfficial
22 Aug 2019, 11:37Good day Jennifer,
Please accept our sincerest apologies for what has transpired.
We would like to look further into the matter however, we will require you to email us the policy details.
Kindly email *** with the ID/policy number included & within the subject line of the email, state "HelloPeter Complaint" so we may assist further in this regard.
Kind regards
The Oneplan Team
Please accept our sincerest apologies for what has transpired.
We would like to look further into the matter however, we will require you to email us the policy details.
Kindly email *** with the ID/policy number included & within the subject line of the email, state "HelloPeter Complaint" so we may assist further in this regard.
Kind regards
The Oneplan Team
Oneplan Insurance's reply22 Aug 2019, 11:37
Official
Good day Jennifer,
Please accept our sincerest apologies for what has transpired.
We would like to look further into the matter however, we will require you to email us the policy details.
Kindly email *** with the ID/policy number included & within the subject line of the email, state "HelloPeter Complaint" so we may assist further in this regard.
Kind regards
The Oneplan Team
Please accept our sincerest apologies for what has transpired.
We would like to look further into the matter however, we will require you to email us the policy details.
Kindly email *** with the ID/policy number included & within the subject line of the email, state "HelloPeter Complaint" so we may assist further in this regard.
Kind regards
The Oneplan Team
JS
JENNIFER S's updateReviewer Update
22 Aug 2019, 12:53Where do I have to email to? There is no email address
JS
JENNIFER S's update22 Aug 2019, 12:53
Reviewer Update
Where do I have to email to? There is no email address