CS
Carmen S
1 reviews | Active since Dec 2020
22 May 2026, 19:04
Oneplan Pet insurance for our puppy
Gershwin quickly assisted me to get pet insurance on a Friday evening! Quite dedicated. He was kind and patient and explained everything we needed to know about the plan we chose. He made the application go smoothly.
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Replies (2)
Oneplan Insurance's replyOfficial
22 May 2026, 19:07Hi Carmen,
Thank you for taking the time to compliment Gershwin. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kind regards,
Oneplan.
Thank you for taking the time to compliment Gershwin. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kind regards,
Oneplan.
Oneplan Insurance's reply22 May 2026, 19:07
Official
Hi Carmen,
Thank you for taking the time to compliment Gershwin. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kind regards,
Oneplan.
Thank you for taking the time to compliment Gershwin. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kind regards,
Oneplan.
CS
Carmen S's updateReviewer Update
22 May 2026, 20:31Thank you. I am just still waiting for the sms to pay the pro rata for this month. Does it usually take a while?
CS
Carmen S's update22 May 2026, 20:31
Reviewer Update
Thank you. I am just still waiting for the sms to pay the pro rata for this month. Does it usually take a while?