CL
Chaneane L
1 reviews | Active since Jan 2013
22 Sept 2023, 13:52
Oneplan Pet Insurance
I wanted to cancel my Oneplan Insurance. My puppy has an allergic reaction to grass, and I didn't think they would be able to assist me however Menzi Gadebe went out of his way to assist me, and I have decided to stay with Oneplan. Thank you Menzi for your assistance and going the extra mile, you are definitely an asset for Oneplan. Keep up the good work.
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Oneplan Insurance's replyOfficial
22 Sept 2023, 15:27Hi Chaneane,
Thank you for sharing your service experience with us and for complimenting Menzi on his excellent customer service, we appreciate the opportunity granted to restore the experience and we are glad to hear that despite the circumstances Menzi was able to create a memorable experience for you.
We are so delighted to have you continue your journey with us and we look forward to a long and fruitful relationship.
Please give our love and well wishes to Coco.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for complimenting Menzi on his excellent customer service, we appreciate the opportunity granted to restore the experience and we are glad to hear that despite the circumstances Menzi was able to create a memorable experience for you.
We are so delighted to have you continue your journey with us and we look forward to a long and fruitful relationship.
Please give our love and well wishes to Coco.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply22 Sept 2023, 15:27
Official
Hi Chaneane,
Thank you for sharing your service experience with us and for complimenting Menzi on his excellent customer service, we appreciate the opportunity granted to restore the experience and we are glad to hear that despite the circumstances Menzi was able to create a memorable experience for you.
We are so delighted to have you continue your journey with us and we look forward to a long and fruitful relationship.
Please give our love and well wishes to Coco.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for complimenting Menzi on his excellent customer service, we appreciate the opportunity granted to restore the experience and we are glad to hear that despite the circumstances Menzi was able to create a memorable experience for you.
We are so delighted to have you continue your journey with us and we look forward to a long and fruitful relationship.
Please give our love and well wishes to Coco.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan