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Melesha G

1 reviews | Active since Oct 2021

16 Oct 2021, 10:08

Oneplan Pet Insurance

I had an issue with the Oneplan App where my proof of payment was not uploading for some reason. However, using the chat option, Rutendo was able to assist me promptly and provide alternate ways for me to provide my POP and have my claim processed efficiently. She was courteous and efficient.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply16 Oct 2021, 11:53
Official
Hi Melesha,

Thank you for sharing your service experience with us and for letting us know how friendly and helpful Rutendo was. Our clients and fur-babies are important to us, and we aim to provide them with the best service possible. We are pleased to hear that your claim was processed efficiently and that we were able to create a memorable experience for you. 
Please give our love to Boba Fett.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
     
Kind Regards,
Oneplan