AS
Adelle S
1 reviews | Active since Mar 2022
10 Aug 2025, 12:40
ONEPLAN PET INSURANCE
Can anybody please reply how do I STOP these annoying emails I'm getting all day everyday!! I HAVE e-mailed Customer Care more than once and they still continue to harass me every day!! PLEASE STOPI don't even have pets :-(
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Replies (2)AS
Adelle S's updateReviewer Update
10 Aug 2025, 17:48I never mentioned anything of my fathers passing! Just STOP[ sending me emails and text messages! I WILL advise you if need your services!!
AS
Adelle S's update10 Aug 2025, 17:48
Reviewer Update
I never mentioned anything of my fathers passing! Just STOP[ sending me emails and text messages! I WILL advise you if need your services!!
Oneplan Insurance's replyOfficial
11 Aug 2025, 06:37Dear Adelle,
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
We would like to extend our apologies for any inconvenience or confusion you may have experienced. We take client feedback seriously and are committed to maintaining the highest standards of service.
We have reviewed your complaint and noted that your details have already been added to our do-not-contact list to ensure that no further contact is made to you.
Once again, we extend our apologies for what you have experienced.
Once again, we extend our apologies for what you have experienced.
Kind regards,
Oneplan.
Oneplan.
Oneplan Insurance's reply11 Aug 2025, 06:37
Official
Dear Adelle,
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
We would like to extend our apologies for any inconvenience or confusion you may have experienced. We take client feedback seriously and are committed to maintaining the highest standards of service.
We have reviewed your complaint and noted that your details have already been added to our do-not-contact list to ensure that no further contact is made to you.
Once again, we extend our apologies for what you have experienced.
Once again, we extend our apologies for what you have experienced.
Kind regards,
Oneplan.
Oneplan.