MZ
Marga Z

1 reviews | Active since Feb 2024

28 Feb 2024, 12:04

Oneplan Pet Insurance

I have Oneplan pet insurance for my doggies. My Dexter was diagnosed with cancer and sadly had to be euthanized. Oneplan was amazing! It was my first big claim and just about everything was paid for. Not only that, I received a parcel from Oneplan with a white candle and accompanying poem dedicated to my special Dexter - that really was an awesome special touch!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 Feb 2024, 13:52
Official
Hi Marga,

Thank you for sharing your service experience with us.

Our clients and fur-babies are important to us, and we hope to always provide them with the best service possible. We are so sorry to hear about the passing away of your fur-baby, Dexter. Our deepest sympathies to you and your family. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. Our paw buddies deserve to be treated with the utmost love and your fur-baby was so lucky to have found a family as loving as yours. 

We are pleased to hear that besides the situation you've found an insurer who exceeds your expectations and we're so proud of the team for assisting you professionally and with compassion during this difficult time. 

Please give our love to Champ and Buddy and may the memories you share with Dexter forever be close to your heart.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
   
Kind Regards,
Oneplan