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Tracey-Rae Siebert

1 reviews | Active since Jan 2021

24 Mar 2021, 09:56

Oneplan Pet Insurance

I was assisted by Africa Zondo this morning who was super friendly and professional. He answered all my questions patiently and helped me understand how the policy works. Such a pleasure dealing with Oneplan - and wonderful that there are still organizations where we get to speak to a human being instead of an automated voice!!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply24 Mar 2021, 12:20
Official
Hi Tracey-Rae,

Thank you for the positive feedback and for taking the time to compliment Africa on his excellent customer service. Our clients and fur-babies are our number one priority and we aim to provide them with the best service possible. We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering. 
Please give our love to Willow and Dodi.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
    
Kind Regards,
Oneplan