LB
Lizelle B
1 reviews | Active since Jan 2024
12 Jan 2024, 18:51
Oneplan pet insurance
I've been with Oneplan pet insurance for 8 years now and have never had any problems with claims. Our dog has just been diagnosed with cancer and I was assisted by Kim Street. I really needed assistance and advice and she went above and beyond. Always promptly replying to my emails with empathy and kind words. Thank you Kim, I appreciate you!
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Oneplan Insurance's replyOfficial
13 Jan 2024, 11:57Hi Lizelle,
Thank you for sharing your service experience with us, we are so sorry to hear about the cancer diagnosis for your fur-baby. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Kim and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations and we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Stella.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us, we are so sorry to hear about the cancer diagnosis for your fur-baby. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Kim and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations and we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Stella.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply13 Jan 2024, 11:57
Official
Hi Lizelle,
Thank you for sharing your service experience with us, we are so sorry to hear about the cancer diagnosis for your fur-baby. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Kim and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations and we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Stella.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us, we are so sorry to hear about the cancer diagnosis for your fur-baby. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Kim and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations and we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Stella.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan