CvdB
Catherine van der Berg

1 reviews | Active since Mar 2024

05 Mar 2024, 19:14

Oneplan Pet Hospitalisation

I was assisted by Kim Street with a pet hospitalisation claim. I found her to be most friendly and efficient. She went over and above to explain what she needed and the reasons and she really went the extra mile.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply05 Mar 2024, 19:24
Official
Hi Catherine,

We love that Kim made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. We at Oneplan strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are glad to hear that we were able to create a memorable experience for you.
Please give our love and well wishes to your fur-baby.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.

Kind Regards,
Oneplan