KM
Katy M
1 reviews | Active since Oct 2024
30 Oct 2024, 09:30
Oneplan Pet delivered above and beyond in an emergency situation
Our Frenchie had been extremely ill and needed emergency surgery followed by 8 days in ICU. I was able to secure the best medical treatment for Chloe because Oneplan gave me a pre authorization and told me they would take care of everything - and they did. Kim Street was really efficient and kept me up to date. I appreciated that very much as I was so concerned about Chloe... I did not want to worry about costs as well
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Oneplan Insurance's replyOfficial
30 Oct 2024, 09:58Hi Katy,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of Kim for assisting you professionally and with compassion in your time of need.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of Kim for assisting you professionally and with compassion in your time of need.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill.
Please give Chloe our love and well wishes; we hope that she has a speedy recovery.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply30 Oct 2024, 09:58
Official
Hi Katy,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of Kim for assisting you professionally and with compassion in your time of need.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur-family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love, they are so lucky to have found a family as loving as yours and we are so proud of Kim for assisting you professionally and with compassion in your time of need.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill.
Please give Chloe our love and well wishes; we hope that she has a speedy recovery.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan