AS
ANDREA S

1 reviews | Active since Nov 2012

18 Jun 2018, 12:12

ONEPLAN only plan is to rip people off

This medical insurance is a total *****. I've been struggling for a month to have a claim processed. Mind you this is my 1st claim!!! And all their service consultants can say is "Your claim has been resubmitted"

0
Replies (2)
Oneplan Insurance
Oneplan Insurance's reply18 Jun 2018, 14:15
Official

Hi Andrea,

We are sorry to hear about your experience with us and for any inconvenience caused.

Please do allow us some time to look into your policy and we will revert back to you shortly.

Regards,

The Oneplan Team

Oneplan Insurance
Oneplan Insurance's reply19 Jun 2018, 09:05
Official

Hi Andrea,

Kindly note that I have tried to contact you to no avail. Please refer to your emails with regards to your claim.

Your query has been addressed and resolved. We would like to apologise once again for any inconvenience caused by this. Should you have any further concerns, please do not hesitate to contact us.

Regards,

The Oneplan Team