NM
Neuville M
1 reviews | Active since Oct 2024
11 Jul 2025, 17:08
Oneplan Medical Insurance offers outstanding service and practical coverage, but it’s important to understand that it is insurance, not a medical aid
Oneplan Medical Insurance offers outstanding service and practical coverage, but it’s important to understand that it is insurance, not a medical aid. This distinction matters as the structure and benefits differ. What truly stood out was the exceptional service from Sheldon, who patiently walked us through the policy schedule, ensuring we fully understood our cover, limitations, and how claims are processed. His professionalism and clarity made the experience seamless and reassuring. Oneplan is ideal for those looking for affordable, accessible day-to-day and emergency health cover. We appreciate the transparency and the support received—especially from someone as helpful as Sheldon.
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Replies (1)Oneplan Insurance's replyOfficial
11 Jul 2025, 17:57Hi Neuville,
Thank you so much for your thoughtful and detailed feedback.We’re proud to offer practical, flexible cover designed to meet everyday and emergency healthcare needs, and we're especially pleased to hear that Sheldon provided you with such outstanding service. Ensuring our clients understand their cover is incredibly important to us, and it’s great to know he made the process clear and reassuring. We'll be sure to pass along your kind words to him.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you so much for your thoughtful and detailed feedback.We’re proud to offer practical, flexible cover designed to meet everyday and emergency healthcare needs, and we're especially pleased to hear that Sheldon provided you with such outstanding service. Ensuring our clients understand their cover is incredibly important to us, and it’s great to know he made the process clear and reassuring. We'll be sure to pass along your kind words to him.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Oneplan Insurance's reply11 Jul 2025, 17:57
Official
Hi Neuville,
Thank you so much for your thoughtful and detailed feedback.We’re proud to offer practical, flexible cover designed to meet everyday and emergency healthcare needs, and we're especially pleased to hear that Sheldon provided you with such outstanding service. Ensuring our clients understand their cover is incredibly important to us, and it’s great to know he made the process clear and reassuring. We'll be sure to pass along your kind words to him.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you so much for your thoughtful and detailed feedback.We’re proud to offer practical, flexible cover designed to meet everyday and emergency healthcare needs, and we're especially pleased to hear that Sheldon provided you with such outstanding service. Ensuring our clients understand their cover is incredibly important to us, and it’s great to know he made the process clear and reassuring. We'll be sure to pass along your kind words to him.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
