MF
Moira F

1 reviews | Active since Jun 2020

03 Aug 2021, 22:28

Oneplan is tops in almost everything

This is an excellent medical insurance. The only complaint I have is not enough cover for chronic medication. All fall under scripted medication and chronic should be viewed as a separate item.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply04 Aug 2021, 00:44
Official
Hi Moira,

Thank you for taking the time to post this wonderful compliment on the service you received from team. Kindly note as a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types. We are always looking for ways to improve our product and we noted your concerns mentioned in the above escalation, we will escalate it to the relevant department. 
We are glad to have been with you for the past 11 years and look forward to an even longer and more fruitful relationship. 
   
Thank you for choosing Oneplan for your insurance needs. 
      
Kind Regards,
Oneplan