JJ
Jacques J
1 reviews | Active since Oct 2023
18 Oct 2023, 14:25
Oneplan is quick and efficient and their staff is extremely helpful, I however constantly have problems with their playstore app
Oneplan is quick and efficient and their staff is extremely helpful, I however constantly have problems with their playstore app. However they have assisted me perfectly in all my needs, I can heartily recommend One Plan. I give special thanks to Rutendo Adelaide for giving me quick and helpful assistance
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Replies (1)
Oneplan Insurance's replyOfficial
18 Oct 2023, 17:00Hi Jacques,
Thank you for sharing your service experience with us. We believe in providing the best service to our clients and we are delighted to know that our service champions such as Rutendo continue to make us proud.
Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Thank you for sharing your service experience with us. We believe in providing the best service to our clients and we are delighted to know that our service champions such as Rutendo continue to make us proud.
Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply18 Oct 2023, 17:00
Official
Hi Jacques,
Thank you for sharing your service experience with us. We believe in providing the best service to our clients and we are delighted to know that our service champions such as Rutendo continue to make us proud.
Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Thank you for sharing your service experience with us. We believe in providing the best service to our clients and we are delighted to know that our service champions such as Rutendo continue to make us proud.
Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan