LL
Lynsey L
1 reviews | Active since Jul 2025
14 Jul 2025, 11:59
Oneplan is good for a medical insurance but can be difficult when it comes to claims and evidence
Oneplan is good for a medical insurance but can be difficult when it comes to claims and evidence. However, when I had an issue, the customer service was brilliant. Thato Lenyanyabedi was very helpful and solved my problem immediately. I am very appreciative of his quick help!
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Oneplan Insurance's replyOfficial
14 Jul 2025, 12:03Hi Lynsey,
Thank you for your honest feedback. We're glad to hear that you’ve had a positive experience with Oneplan overall, and we truly appreciate you highlighting Thato's outstanding support. While we understand that the claims process can sometimes feel challenging, we’re constantly working to simplify and improve it. It’s great to know that Thato was able to assist you quickly and efficiently. Your appreciation will definitely be shared with him.
Kind regards,
Oneplan.
Thank you for your honest feedback. We're glad to hear that you’ve had a positive experience with Oneplan overall, and we truly appreciate you highlighting Thato's outstanding support. While we understand that the claims process can sometimes feel challenging, we’re constantly working to simplify and improve it. It’s great to know that Thato was able to assist you quickly and efficiently. Your appreciation will definitely be shared with him.
Kind regards,
Oneplan.
Oneplan Insurance's reply14 Jul 2025, 12:03
Official
Hi Lynsey,
Thank you for your honest feedback. We're glad to hear that you’ve had a positive experience with Oneplan overall, and we truly appreciate you highlighting Thato's outstanding support. While we understand that the claims process can sometimes feel challenging, we’re constantly working to simplify and improve it. It’s great to know that Thato was able to assist you quickly and efficiently. Your appreciation will definitely be shared with him.
Kind regards,
Oneplan.
Thank you for your honest feedback. We're glad to hear that you’ve had a positive experience with Oneplan overall, and we truly appreciate you highlighting Thato's outstanding support. While we understand that the claims process can sometimes feel challenging, we’re constantly working to simplify and improve it. It’s great to know that Thato was able to assist you quickly and efficiently. Your appreciation will definitely be shared with him.
Kind regards,
Oneplan.