MN
Mr. Nel
1 reviews | Active since Apr 2024
27 Aug 2019, 07:41
ONEPLAN IS *****!!
AFTER AN HOUR OF GIVING ALL MY DETAILS I WAS DECLINED BY ONEPLAN AS A CLIENT 3 WEEKS AGO!
TODAY THEY TOOK TWO DEBIT ORDERS FROM MY ACCOUNT!!
EVEN THOUGH I AM NOT A CLIENT THEY STILL TAKE MY MONEY!!!
ONEPLAN COMMITTED THE WORST FORM OF *****!!
I INSIST ON MY MONEYS BACK TODAY PLUS 100% INTEREST COST FOR MY TIME AND INCONVENIENCE FOR HOURS TO SORT THEM OUT!!
STILL NO RESPONSE!!
WHAT KIND OF BUSINESS ARE YOU RUNNING??!!
Helpful (0)
Replies (6)0
Replies (6)
Oneplan Insurance's replyOfficial
27 Aug 2019, 08:44Good day Hennie,
On behalf of One, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused.
Kindly note that an email has been sent to you in this regard. Please refer to your email.
Kind regards
The Oneplan Team
On behalf of One, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused.
Kindly note that an email has been sent to you in this regard. Please refer to your email.
Kind regards
The Oneplan Team
Oneplan Insurance's reply27 Aug 2019, 08:44
Official
Good day Hennie,
On behalf of One, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused.
Kindly note that an email has been sent to you in this regard. Please refer to your email.
Kind regards
The Oneplan Team
On behalf of One, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologize for the inconvenience caused.
Kindly note that an email has been sent to you in this regard. Please refer to your email.
Kind regards
The Oneplan Team
MN
Mr. Nel's updateReviewer Update
29 Aug 2019, 09:41After DAYS, MANY CALLS & EMAILS & WASTING MY TIME MY PROBLEM IS STILL NOT SOLVED!!
I was NOT accepted by ONEPLAN yet my policy is still active!
They also took moneys from my ACCOUNT EVEN THOUGH I WAS REJECTED AS A CLIENT!
Now I am trying to cancel ANOTHER POLICY BUT NOTHING IS ACHIEVED BY INCOMPATIBLE STAFF!!
I AM WASTING MY PRECIOUS TIME TRYING TO SORT ALL OUT BUT THIS COMPANY IS ABSOLUTELY PATHETIC!
QUICK TO QUOTE YOU BUT NO AFTER SERVICE!!
SOLVE MY PROBLEM...!!
I was NOT accepted by ONEPLAN yet my policy is still active!
They also took moneys from my ACCOUNT EVEN THOUGH I WAS REJECTED AS A CLIENT!
Now I am trying to cancel ANOTHER POLICY BUT NOTHING IS ACHIEVED BY INCOMPATIBLE STAFF!!
I AM WASTING MY PRECIOUS TIME TRYING TO SORT ALL OUT BUT THIS COMPANY IS ABSOLUTELY PATHETIC!
QUICK TO QUOTE YOU BUT NO AFTER SERVICE!!
SOLVE MY PROBLEM...!!
MN
Mr. Nel's update29 Aug 2019, 09:41
Reviewer Update
After DAYS, MANY CALLS & EMAILS & WASTING MY TIME MY PROBLEM IS STILL NOT SOLVED!!
I was NOT accepted by ONEPLAN yet my policy is still active!
They also took moneys from my ACCOUNT EVEN THOUGH I WAS REJECTED AS A CLIENT!
Now I am trying to cancel ANOTHER POLICY BUT NOTHING IS ACHIEVED BY INCOMPATIBLE STAFF!!
I AM WASTING MY PRECIOUS TIME TRYING TO SORT ALL OUT BUT THIS COMPANY IS ABSOLUTELY PATHETIC!
QUICK TO QUOTE YOU BUT NO AFTER SERVICE!!
SOLVE MY PROBLEM...!!
I was NOT accepted by ONEPLAN yet my policy is still active!
They also took moneys from my ACCOUNT EVEN THOUGH I WAS REJECTED AS A CLIENT!
Now I am trying to cancel ANOTHER POLICY BUT NOTHING IS ACHIEVED BY INCOMPATIBLE STAFF!!
I AM WASTING MY PRECIOUS TIME TRYING TO SORT ALL OUT BUT THIS COMPANY IS ABSOLUTELY PATHETIC!
QUICK TO QUOTE YOU BUT NO AFTER SERVICE!!
SOLVE MY PROBLEM...!!
MN
Mr. Nel's updateReviewer Update
29 Aug 2019, 09:44Floyd & Maximillian & Noxoli & Fezeka and ONEPLAN PROMISE TO SORT OUT THIS BUT I AM SITTING IN FRONT OF MY PHONE WASTING MY TIME!!
MN
Mr. Nel's update29 Aug 2019, 09:44
Reviewer Update
Floyd & Maximillian & Noxoli & Fezeka and ONEPLAN PROMISE TO SORT OUT THIS BUT I AM SITTING IN FRONT OF MY PHONE WASTING MY TIME!!
Oneplan Insurance's replyOfficial
29 Aug 2019, 11:04We're sorry for any inconvenience which has been caused due to this Hennie.
Kindly note that an agent will be in contact with you within today to assist further in this regard.
Kind regards
The Oneplan Team
Kindly note that an agent will be in contact with you within today to assist further in this regard.
Kind regards
The Oneplan Team
Oneplan Insurance's reply29 Aug 2019, 11:04
Official
We're sorry for any inconvenience which has been caused due to this Hennie.
Kindly note that an agent will be in contact with you within today to assist further in this regard.
Kind regards
The Oneplan Team
Kindly note that an agent will be in contact with you within today to assist further in this regard.
Kind regards
The Oneplan Team
MN
Mr. Nel's updateReviewer Update
30 Aug 2019, 08:26STOP SAYING SORRY AND SAYING SOMEONE WILL CALL ME!!
NOBODY EVER PHONES AND WHEN THEY PHONE IT IS HOURS LATER WHEN I AM WORKING!!
CANCEL THE POLICY AND REFUND ME!!
PHONE ME BEFORE 08:35 TODAY!!
ONEPLAN IS SO PATHETIC!!
NOBODY EVER PHONES AND WHEN THEY PHONE IT IS HOURS LATER WHEN I AM WORKING!!
CANCEL THE POLICY AND REFUND ME!!
PHONE ME BEFORE 08:35 TODAY!!
ONEPLAN IS SO PATHETIC!!
MN
Mr. Nel's update30 Aug 2019, 08:26
Reviewer Update
STOP SAYING SORRY AND SAYING SOMEONE WILL CALL ME!!
NOBODY EVER PHONES AND WHEN THEY PHONE IT IS HOURS LATER WHEN I AM WORKING!!
CANCEL THE POLICY AND REFUND ME!!
PHONE ME BEFORE 08:35 TODAY!!
ONEPLAN IS SO PATHETIC!!
NOBODY EVER PHONES AND WHEN THEY PHONE IT IS HOURS LATER WHEN I AM WORKING!!
CANCEL THE POLICY AND REFUND ME!!
PHONE ME BEFORE 08:35 TODAY!!
ONEPLAN IS SO PATHETIC!!
Oneplan Insurance's replyOfficial
30 Aug 2019, 09:12We do believe that an agent has been in touch in this regard.
The policies have been cancelled & refunds processed accordingly.
Kind regards
The Oneplan Team
The policies have been cancelled & refunds processed accordingly.
Kind regards
The Oneplan Team
Oneplan Insurance's reply30 Aug 2019, 09:12
Official
We do believe that an agent has been in touch in this regard.
The policies have been cancelled & refunds processed accordingly.
Kind regards
The Oneplan Team
The policies have been cancelled & refunds processed accordingly.
Kind regards
The Oneplan Team