MN
Mr. Nel

1 reviews | Active since Apr 2024

22 Oct 2019, 09:00

ONEPLAN IS ABSOLUTELY PATHETIC!!

This company refused me 3 months ago. YET THEY DEDUCTED PREMIUMS! After many calls and fighting I got my moneys back.

TODAY 2 MONTHS LATER I GET SMS & EMAIL THAT THEY REGRET TO INFORM ME THAT MY POLICY HAS BEEN CANCELKED AND WILL END 21 OCTOBER 2019!!

HOW PATHETIC!!!??

0
Replies (3)
MN
Mr. Nel's update22 Oct 2019, 09:03
Reviewer Update
ONEPLAN....
GEAR UP AND BECOME A PROFESDIONAL COMPANY!

I HAVE NEVER SEEN OR HEARD OF SUCH INCOMPETENCE!!
Oneplan Insurance
Oneplan Insurance's reply22 Oct 2019, 09:54
Official
Good day Hennie, 

On behalf of Oneplan, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Kindly allow us the opportunity to look into the matter and we will revert back to you with the relevant feedback. 

Kind regards
The Oneplan Team 
Oneplan Insurance
Oneplan Insurance's reply22 Oct 2019, 12:01
Official
We do believe that you have been in contact with one of our agents in this regard. Please be advised that your query has been addressed and resolved.  

Kind regards
The Oneplan Team