OM
Ompha M

1 reviews | Active since Jan 2019

26 Jun 2019, 17:55

Oneplan is a ****!

If there was an option for zero stars. I'd give exactly that. Sisterly advice to anyone who is looking for insurance, Oneplan will never pay when you claim. I am talking from experience. Do not sign up with them if you really want insurance. You can sign up only if you just want to donate money monthly and still fix your vehicle when something happens . The positive reviews that you see are mostly from people who just signed up because they haven't claimed.I was also forced to give 5 stars on the day I signed up.Run away from Oneplan if you don't want stress. They will hang up on you like nobody's business when you claim. But I must say, they are friendly when trying to sign you up, so I guess my 1 star will be for that 0.0005% kindness I got when they were trapping me. I can't emphasize enough, look for a real insurance! I learnt the hard way.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply27 Jun 2019, 08:47
Official
Good day Ompha, 

We're sorry to hear that you feel this way, 

We do believe that a repudiation letter has been sent to you regarding your claim. Should you be unsatisfied with the outcome of the claim, you will be required to follow the complaints resolution policy attached to the email in which the repudiation letter was sent. 

Kind regards
The Oneplan Team