1 reviews | Active since Oct 2014
Oneplan is a nightmare
Why are there always stories with one Plan and why am I getting those stories when i need to be hospitalized. Now am sick can't even get help but you not forgetting to debt my account every month
Hi Maselelo,
We’re sorry to hear about your experience with us and for any inconvenience caused.
Please do allow us some time to look into your policy and we will revert back to you shortly.
Regards,
The Oneplan Team
Hi Maselelo,
We’re sorry to hear about your experience with us and for any inconvenience caused.
Please do allow us some time to look into your policy and we will revert back to you shortly.
Regards,
The Oneplan Team
Hi Maselelo,
Thank you for your patience.
We have looked into the policy and have noted that authorisation could not be granted initially as there were certain documentation that we required. However, upon receiving the requested documentation authorisation has been granted.
We do apologise for any inconvenience caused and should you have any further concerns, please do not hesitate to contact us.
Regards,
The Oneplan Team
Hi Maselelo,
Thank you for your patience.
We have looked into the policy and have noted that authorisation could not be granted initially as there were certain documentation that we required. However, upon receiving the requested documentation authorisation has been granted.
We do apologise for any inconvenience caused and should you have any further concerns, please do not hesitate to contact us.
Regards,
The Oneplan Team