RF
Ross F

1 reviews | Active since Jan 2018

25 Nov 2025, 09:48

Oneplan Insurance Pet Medical Aid Outstanding

One of the best experiences I have had with signing up on medical aid, be it for humans or pets. Ghyroonisha Sheik was friendly, professional, understanding and very patient. I unfortunately had to constantly cut our calls short to go into meetings, but Ghyroonisha Sheik would always be understanding, and follow up with grace and respect. Despite being the best medical aid for our new furbaby, price and coverage wise, it was her kindness and professionalism that made me go back after comparing 4 other companies.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply25 Nov 2025, 10:27
Official
Hi Ross,

Thank you so much for sharing this beautiful feedback! We’re delighted to hear that your sign-up experience was one of the best you’ve ever had—whether for humans or pets. Ghyroonisha will be thrilled to know that her friendliness, professionalism, patience, and understanding made such a meaningful impact.

It’s wonderful to hear that even through the interruptions and busy schedule, she continued to support you with grace and respect. Your trust means so much to us, and we’re honoured that you chose Oneplan after comparing multiple providers—both for our coverage and for the service you received.

Welcome to the Oneplan family, and congratulations on your new furbaby! We’re always here when you need us.

Kind regards
Oneplan.