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Mala M
1 reviews | Active since Aug 2021
21 Aug 2021, 08:28
Oneplan insurance is...
Oneplan insurance is good they have great to offer its the agents for mee I have told them to stop a debt order from going out because i am unemployed due to covid 19 on the first of the next month my debt order still went out And now i ow my bank money because there was no funds in the account and i am unemployed due to covid 19.. Plus i have health concerns i need to support myy mum who is very sickly and the agent didn't stop the debt order
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Oneplan Insurance's replyOfficial
21 Aug 2021, 10:47Good day Mala,
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
We do sincerely apologize for any inconvenience which has been caused.
Kindly note that the payment method on your policy was changed to EFT as per your request and the last attempt to debit your account for the premium was on the 01/07/2021.
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
We do sincerely apologize for any inconvenience which has been caused.
Kindly note that the payment method on your policy was changed to EFT as per your request and the last attempt to debit your account for the premium was on the 01/07/2021.
As per our telephonic discussion, thank you for allowing us to investigate the matter. We will revert to you with the relevant feedback.
Once again, we apologize for the inconvenience caused and we hope to have this matter resolved as soon as possible.
Kind Regards,
Oneplan
Oneplan Insurance's reply21 Aug 2021, 10:47
Official
Good day Mala,
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
We do sincerely apologize for any inconvenience which has been caused.
Kindly note that the payment method on your policy was changed to EFT as per your request and the last attempt to debit your account for the premium was on the 01/07/2021.
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
We do sincerely apologize for any inconvenience which has been caused.
Kindly note that the payment method on your policy was changed to EFT as per your request and the last attempt to debit your account for the premium was on the 01/07/2021.
As per our telephonic discussion, thank you for allowing us to investigate the matter. We will revert to you with the relevant feedback.
Once again, we apologize for the inconvenience caused and we hope to have this matter resolved as soon as possible.
Kind Regards,
Oneplan