JT
Jacquie T
1 reviews | Active since Sept 2017
11 May 2021, 16:00
Oneplan Insurance consultant a winner!
I was interested in Pet Insurance for my 16 year old JR dog. Velantia Sibinda called me from Oneplan, and gave me full details, confirmed by an email. After reading through the policy conditions, I realised the Accident Insurance does not meet my requirements. Velantia was most helpful, articulate and informative and I was very impressed with her attitude and efficiency in responding to my queries. Should I require further Pet Insurance assistance, I would not hesitate to contact Velantia.
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Oneplan Insurance's replyOfficial
11 May 2021, 16:54Hi Jacquie,
Thank you for sharing your service experience with us and for complimenting Velantia on her excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
Thank you for sharing your service experience with us and for complimenting Velantia on her excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
Thank you for considering Oneplan Pet Insurance for your fur-baby's needs. We look forward to having you join the Oneplan family in the future.
Kind Regards,
Oneplan
Oneplan Insurance's reply11 May 2021, 16:54
Official
Hi Jacquie,
Thank you for sharing your service experience with us and for complimenting Velantia on her excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
Thank you for sharing your service experience with us and for complimenting Velantia on her excellent customer service. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
Thank you for considering Oneplan Pet Insurance for your fur-baby's needs. We look forward to having you join the Oneplan family in the future.
Kind Regards,
Oneplan