CM
Coreen M

1 reviews | Active since Aug 2022

28 Feb 2024, 12:13

Oneplan Insurance

Thank you Oneplan Pet Insurance and specifically Reabetsoe Letsatsi who assisited me and ensured that my pet was admitted to hospital urgently! They were very professional, efficient and showed empathy when needed! Your support is highly appreciated. CM

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 Feb 2024, 15:14
Official
Hi Coreen,

Thank you for sharing your service experience with us and for taking the time to compliment Reabetsoe on her excellent customer service. Our clients and fur-babies are important to us, and we aim to provide them with the best service possible. 

We are so delighted to know that you are happy with the claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill, and we are so proud of our Oneplan Team for assisting you professionally and with compassion in your time of need. 

Please give our love and well wishes to Benji. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards, 
Oneplan