JF
Jonathan F
1 reviews | Active since Aug 2020
16 Nov 2023, 14:37
Oneplan helped me through my pets hard days, lifting the burden of stress
Oneplan helped me through my pets hard days, lifting the burden of stress. Never a hassle and always fast service. When my pet passed away, I was helped by Eugene who went above and beyond his duties to empathise with me in my time of hurt. This is an incredible company with incredible staff.
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Oneplan Insurance's replyOfficial
16 Nov 2023, 16:23Hi Jonathan,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued.
Our clients and fur-babies are important to us, we aim to always provide them with the best service possible. We are so pleased to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill, and we are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations, and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
May the memories you share with your fur-baby, forever be close to your heart.
May the memories you share with your fur-baby, forever be close to your heart.
Kind Regards,
Oneplan
Oneplan Insurance's reply16 Nov 2023, 16:23
Official
Hi Jonathan,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued.
Our clients and fur-babies are important to us, we aim to always provide them with the best service possible. We are so pleased to know that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill, and we are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations, and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
May the memories you share with your fur-baby, forever be close to your heart.
May the memories you share with your fur-baby, forever be close to your heart.
Kind Regards,
Oneplan