Oneplan Health Insurance

SO on the 30th of January 2015 I sent a letter to Oneplan to cancel my policy. And I immediately receive a automated response that they have received my letter and will call me back. fast forward two weeks later then haven't called me and I decide to call them. I talk to lady who tells me she will send my message to cancellation department. they never called back. Friday 27th February I call back and they asking me all sorts of stupid questions like what emailed I used to sent the letter. <br> <br> they called me back Friday afternoon and I could not answer my phone. This morning I called and I was told they will call me back. I am still waiting. <br> <br> Long story short, they debited my account this morning and luckily for me I know how to reverse transactions with my bank. So I am simply going to reverse that transaction and block them from taking any money from me. I already have taken medical aid with another company so I cannot afford two premiums. Thereafter they will deal with my lawyers. <br> <br> I actually received a read receipt email notification, which means they only read my email this morning....a month after I sent the email. Very good service Oneplan.