Wv
William von.monkey
1 reviews | Active since Aug 2026
19 Aug 2026, 16:04
Oneplan has upped there game with their very helpful WhatsApp team
Oneplan has upped there game with their very helpful WhatsApp team. That paired with their already good services makes the pet insurance well worth it. Celine Kriel, thank you for your assistance!
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Oneplan Insurance's replyOfficial
19 Aug 2026, 19:13Hi William,
Thank you for sharing your feedback with us.
Thank you for sharing your feedback with us.
We're delighted to hear that you've noticed the improvements in our WhatsApp support team and that your experience with our pet insurance service has been a positive one. Providing convenient, efficient assistance is something we continuously strive for.
A special thank you for recognising Celine. We're pleased to hear that she was able to assist you and make a positive difference in your experience. Your kind words will certainly be shared with her.
Thank you for your continued support and for trusting Oneplan with your pet's care.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply19 Aug 2026, 19:13
Official
Hi William,
Thank you for sharing your feedback with us.
Thank you for sharing your feedback with us.
We're delighted to hear that you've noticed the improvements in our WhatsApp support team and that your experience with our pet insurance service has been a positive one. Providing convenient, efficient assistance is something we continuously strive for.
A special thank you for recognising Celine. We're pleased to hear that she was able to assist you and make a positive difference in your experience. Your kind words will certainly be shared with her.
Thank you for your continued support and for trusting Oneplan with your pet's care.
Kind regards,
Oneplan.
Kind regards,
Oneplan.