ONEPLAN DOES NOT REFUND - APP USELESS - EXCUSES NOT TO PAY CLAIMS

OnePlan fails to pay refund after I sent the receipt WITH THE DOCTOR'S STAMP via the APP and EMAIL, which I've done several times.

THE RECEIPT DOES HAVE A PRINTED STAMP - NOW THIS STAMP IS NOT ADEQUATE. I REPEAT, THE STAMP IS ON THE RECEIPT BUT CONSULTANTS FAIL TO UNDERSTAND THE FOLLOWING: THE STAMP IS UNIQUE TO EACH PRACTITIONER - YOU CANNOT EXPECT EACH DOCTOR TO HAVE THE SAME FORMAT STAMP - THIS DOCTOR HAS A PRINTED STAMP ON HIS RECEIPTS WHICH CLEARLY AND VISIBLY INDICATES: A) THE VAT NUMBER B) THE PRACTICE NUMBER C) THE TELEPHONE AND ADDRESS DETAILS D) THE NAME AND SURNAME OF THE THE DOCTOR

GOOD HEAVENS!!!!!!! WHAT MORE DO YOU WANT ME TO DO TO REFUND MY R340, AFTER PAYING R400 FOR THIS CONSULTATION! THIS IS WAY TOO MUCH EFFORT PLUS I AM PAYING PREMIUMS OF R1100 P/M AND NOW STRUGGLE TO BE REFUNDED A 1/4 OF THAT PREMIUM X THE NUMBER OF MONTHS I'VE PAID - DISGUSTED!

SIES ONEPLAN - FURTHERMORE, YOUR APP IS INEFFICIENT BECAUSE I RECEIVE SMS' AFTER LOADING THE RECEIPTS THAT THE REFUND WILL NOT BE PROCESSED UNTIL I SUBMIT THE RECEIPT, AND AFTER THE APP CONFIRMS IT WAS SUCCESSFULLY LOADED, STOP MARKETING THIS USELESS APP. IN ADDITION, YOUR CONSULTANTS DON'T USE THEIR COMMON SENSE WHEN THE DETAILS ARE STARING THEM DEAD IN THE FACE ESPECIALLY ON THE WHATSAPP CHANNEL, REALLY ONEPLAN - MY TIME, MY EFFORT, MY FRUSTRATION FOR A R340 VS. A R1100 PER MONTH PREMIUM WHICH YOU SO EFFECTIVELY DEBIT - BUT REFUNDING ME IS A WITCH HUNT FROM YOUR SIDE - AG NO MAN - I AM SO DISGUSTED FOR THE TIME, EFFORT AND ANGER WASTED ON THIS ******* - KEEP YOUR R340!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11 ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

NOW! CALL THE DOCTOR BECAUSE YOU ARE TREATING ME LIKE A ******** THAT WANTS TO ***** R340 - I AM DISGUSTED! CALL THE DOCTOR AND SATISFY YOUR RIDICULOUS REQUIREMENTS, WHICH THE RECEIPT MEETS, BUT BECAUSE IT IS PRINTED, YOU WANT ANOTHER REASON TO NOT PAY MY REFUND!