1 reviews | Active since Nov 2019
Oneplan Car Insurance - untruthful
Hi. I have send numerous email requesting that my policy be cancelled with immediate effect. I am using a friends car. Which means that Oneplan does not cover me in a event that I am involved in an accident. What is the use of the policy? I am currently working for a company which I am not allowed to answer and speak on my phone. I have requested that they correspond to me via email. I am just getting the following message: Dear Valued Client,
We acknowledge receipt of your cancellation request. Kindly be informed that one of our agents will be in contact with you shortly to assist you with your request.
Kind Regards, Customer Care
Please Oneplan read the messages that people are sending you.
PLEASE CANCEL MY POLICY WITH IMMEDIATE EFFECT!!!!!!
Thank you, Tanya
Thank you for taking the time to bring this to our attention.
We have investigated this matter further and have identified that you sent us two emails over the course of the last two days.
We were concerned that you wanted to cancel your policy and that you would be without cover and have been attempting to call you to acquire more information, which is why the policy was not yet cancelled.
We have since proceeded to cancel your policy and will send you an email with confirmation of this.
Kind Regards
Oneplan
Thank you for taking the time to bring this to our attention.
We have investigated this matter further and have identified that you sent us two emails over the course of the last two days.
We were concerned that you wanted to cancel your policy and that you would be without cover and have been attempting to call you to acquire more information, which is why the policy was not yet cancelled.
We have since proceeded to cancel your policy and will send you an email with confirmation of this.
Kind Regards
Oneplan