Oneplan agents are always helpful I prefer talking to them instead of using the app

Hi Heike, 

Thank you for sharing your experience! We're so glad to hear that you find our agents helpful and that speaking with them makes things easier for you. Shannen will be thrilled to know that her clear explanation made a difference in your claims process. We’re always here to help, whether it’s through a call or chat as your peace of mind matters to us. 

Thank you for choosing Oneplan! 

Kind regards, 
Oneplan.