Oneplan - a plan for *******!

I requested a quote from Oneplan Insurance and was falsely told that a quote cannot be generated without my banking details. Because I needed a quote I comp**** because I believed that their systems were set up in that way. On the 2 May 2023 my account was ********ly debited for R2470. I received a Debicheck notice which I rejected. I reversed the debit with my bank and put a stop payment with my bank to prevent further debits. I informed Oneplan but they told me I needed to give a month's notice to cancel, this was to cancel a policy that I did not accept in the first place. The debit order reversal and stop payment cost R45 and R2 respectively. On 1 June 2023, Oneplan debited my account for R2470 again. I again reversed this debit and it cost another R45. I took up this matter again with Oneplan and demanded that I be reimbursed for the costs of the debit reversals and stop payment (R45 + R2 + R45 = R92), proof of these costs was ent to Oneplan. After weeks of saying they will review the call centre agent's recordings, they eventually conceded that I only asked for a quote and that they would reimburse me the R92. To date after numerous emails, calls and Whatsapp communication, I still haven't been reimbursed. It's not about the money only, it's about the underhanded, devious and ********* way that Oneplan operates under. This company is utter ******* and I would advise everyone to be very careful when dealing with these people. I dealt with Nthabiseng Sithole, Shari Govender and Morgan Elson (Oneplan Policy ***).