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Yuvan G

1 reviews | Active since Jun 2010

19 Apr 2023, 16:51

OnePlan - a compassionate insurance company.

This is regard to the OnePlan Pet Insurance. We usually have these insurance as a safeguard in hope to never use it but the inevitable is bound to happen. My dog(10yr old male Rottweiler) had fallen ill. He has not been to the vet before for illness related issues except until lately. Unfortunately he had to be euthanized. There were some delays from OnePlan at the start of the claim but they came through on the claim and refunded me all expenses I had incurred. Over and above, they sent a little gift to help comfort us during this terrible loss, which was a nice touch and other insurance companies could take pointers. When we are ready for our next fur baby, he/she will be covered by OnePlan. Thank you OnePlan team.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Apr 2023, 16:58
Official
Hi Yuvan,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We are so sorry to hear about the passing away of your fur-baby Tyson. Our deepest sympathies to you and your family. 
 
Our fur-family is important to us, and we understand your pain. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. We are pleased to hear that besides the current situation, the team was able to assist you professionally and with compassion in your time of need.
  
May the memories you share with Tyson forever be close to your heart and we look forward to having your new fur-baby join the Oneplan Family.
     
Kind Regards,
Oneplan