LL
Lisia L
1 reviews | Active since Apr 2020
27 Apr 2020, 20:37
Oneplan
I was looking at different medical aid options today, but Oneplan's fast, efficient and friendly service immediately convinced me to look no further. I have barely submitted a request for them to call me, when I was called by an extremely friendly lady. When I finished registering/joining they also called to check if I managed and if I have any questions.
I didn't write down the names of the ladies who assisted me, but I must say - compared to other medical aids, I am beyond impressed with you guys at the moment.
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Replies (1)Oneplan Insurance's replyOfficial
28 Apr 2020, 08:31Hi Lisia,
Thank you for taking the time to post this review regarding your recent interaction with some of our staff.
Customer service is our number one priority and we are delighted that we were able to create a memorable experience for you.
Once again, we welcome you to the family. Keep safe.
Kind regards,OnePlan
Thank you for taking the time to post this review regarding your recent interaction with some of our staff.
Customer service is our number one priority and we are delighted that we were able to create a memorable experience for you.
Once again, we welcome you to the family. Keep safe.
Kind regards,OnePlan
Oneplan Insurance's reply28 Apr 2020, 08:31
Official
Hi Lisia,
Thank you for taking the time to post this review regarding your recent interaction with some of our staff.
Customer service is our number one priority and we are delighted that we were able to create a memorable experience for you.
Once again, we welcome you to the family. Keep safe.
Kind regards,OnePlan
Thank you for taking the time to post this review regarding your recent interaction with some of our staff.
Customer service is our number one priority and we are delighted that we were able to create a memorable experience for you.
Once again, we welcome you to the family. Keep safe.
Kind regards,OnePlan
