CK
Charlene K
1 reviews | Active since Jun 2024
15 Mar 2025, 19:33
Oneplan
They are absolutely useless. I requested I calk from them for a quote . It's been 3 days and still haven't received anything. They are very slow compared to dotsure.
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Oneplan Insurance's replyOfficial
16 Mar 2025, 14:15Dear Charlene,
Thank you for bringing this matter to our attention.
We sincerely apologize for the circumstances surrounding your Hellopeter posting and the inconvenience this has caused. Please be assured that we take customer feedback seriously, using it to continually improve our services and processes to ensure we meet our clients' expectations. Your satisfaction is important to us, and we value you as our client.
We have reviewed your complaint and would like to get in touch with you to discuss the matter and assist further. Please advise of a convenient time to reach you and a consultant will be in contact with you.
Once again, we sincerely apologize for any inconvenience caused and hope to have you join our family.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We sincerely apologize for the circumstances surrounding your Hellopeter posting and the inconvenience this has caused. Please be assured that we take customer feedback seriously, using it to continually improve our services and processes to ensure we meet our clients' expectations. Your satisfaction is important to us, and we value you as our client.
We have reviewed your complaint and would like to get in touch with you to discuss the matter and assist further. Please advise of a convenient time to reach you and a consultant will be in contact with you.
Once again, we sincerely apologize for any inconvenience caused and hope to have you join our family.
Kind regards,
Oneplan.
Oneplan Insurance's reply16 Mar 2025, 14:15
Official
Dear Charlene,
Thank you for bringing this matter to our attention.
We sincerely apologize for the circumstances surrounding your Hellopeter posting and the inconvenience this has caused. Please be assured that we take customer feedback seriously, using it to continually improve our services and processes to ensure we meet our clients' expectations. Your satisfaction is important to us, and we value you as our client.
We have reviewed your complaint and would like to get in touch with you to discuss the matter and assist further. Please advise of a convenient time to reach you and a consultant will be in contact with you.
Once again, we sincerely apologize for any inconvenience caused and hope to have you join our family.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We sincerely apologize for the circumstances surrounding your Hellopeter posting and the inconvenience this has caused. Please be assured that we take customer feedback seriously, using it to continually improve our services and processes to ensure we meet our clients' expectations. Your satisfaction is important to us, and we value you as our client.
We have reviewed your complaint and would like to get in touch with you to discuss the matter and assist further. Please advise of a convenient time to reach you and a consultant will be in contact with you.
Once again, we sincerely apologize for any inconvenience caused and hope to have you join our family.
Kind regards,
Oneplan.