One plan the worst medical insurance that one can ever get

This **** me off to deal with a business that only want your money. A month ago i have been to my doctor i did not have my one plan card i have paid cash for the medication that have been discpensed to me from clicks pharmacy. I have called my medical insurance company one plan the consultant advise was to submit my proof of payment and they will reimburse me. A month later i had to do the follow up to one plan telephonically and via whats up. It is so so unprofessional to work with a bunch of people that dont know what they are doing.... I will like to speak to the owner or the ceo of this business. This is totally a very unprofessional company. Totally that take people like us for a ride