PN
Precious N
1 reviews | Active since Jun 2020
20 Aug 2021, 17:06
One Plan sells lies
When signing up they sell you lies! You'll be caught out when it's time to claim.
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Oneplan Insurance's replyOfficial
20 Aug 2021, 18:56Good evening Precious,
We sincerely apologize for the inconvenience which has been caused and for the circumstances under which your Hellopeter posting has reached us. We do have your fur-baby's best interest at heart, and we do value you as our client.
Certain terms and conditions are always applicable, and these are included in all policy documents before and during your experience with us. We will assist with all we can in line with our terms and conditions.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
We sincerely apologize for the inconvenience which has been caused and for the circumstances under which your Hellopeter posting has reached us. We do have your fur-baby's best interest at heart, and we do value you as our client.
Certain terms and conditions are always applicable, and these are included in all policy documents before and during your experience with us. We will assist with all we can in line with our terms and conditions.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Oneplan Insurance's reply20 Aug 2021, 18:56
Official
Good evening Precious,
We sincerely apologize for the inconvenience which has been caused and for the circumstances under which your Hellopeter posting has reached us. We do have your fur-baby's best interest at heart, and we do value you as our client.
Certain terms and conditions are always applicable, and these are included in all policy documents before and during your experience with us. We will assist with all we can in line with our terms and conditions.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
We sincerely apologize for the inconvenience which has been caused and for the circumstances under which your Hellopeter posting has reached us. We do have your fur-baby's best interest at heart, and we do value you as our client.
Certain terms and conditions are always applicable, and these are included in all policy documents before and during your experience with us. We will assist with all we can in line with our terms and conditions.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan