JJ
Janice J
1 reviews | Active since Mar 2012
18 Sept 2024, 10:31
One Plan Pet Insurance is the best
Dear Elaine Roets, and Lungelo Thabethe,
I would like to express my utmost thanks to you and One Plan for not only your excellent service, but also your kindness and care in your approach to clients at their most vulnerable time.
Romeo falling ill unexpectedly really terrified me, let alone the bill that followed.
Your genuine care, follow up and courtesies mean a lot and do not go unnoticed. I always refer my friends and family who are pet parents to One Plan and I am a loyal supporter of the work you do.
Thank you for the love and care always, Janice and fur baby Romeo
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Oneplan Insurance's replyOfficial
18 Sept 2024, 13:28Hi Janice,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love. Romeo is so lucky to have found a family as loving as yours, and we are so proud of Elaine and Lungelo for assisting you professionally and with compassion in your time of need.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love. Romeo is so lucky to have found a family as loving as yours, and we are so proud of Elaine and Lungelo for assisting you professionally and with compassion in your time of need.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill.
Please give our love and well wishes to Romeo and we hope that he has a speedy recovery.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply18 Sept 2024, 13:28
Official
Hi Janice,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love. Romeo is so lucky to have found a family as loving as yours, and we are so proud of Elaine and Lungelo for assisting you professionally and with compassion in your time of need.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the team is highly valued. Our fur family is important to us, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love. Romeo is so lucky to have found a family as loving as yours, and we are so proud of Elaine and Lungelo for assisting you professionally and with compassion in your time of need.
We are pleased to know that besides the current situation, you found an insurer that exceeds your expectations and that you are happy with the convenience of our claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill.
Please give our love and well wishes to Romeo and we hope that he has a speedy recovery.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan