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michelle M
1 reviews | Active since Aug 2016
08 Oct 2025, 10:08
One Plan Pet insurance is fantastic - Firsthand experience
I recently had an incredible experience with Oneplan Pet insurance.
It was an extremely sad time as I lost my 15 month old dog, but from the rush to the emergency vet in the middle of the night to the moment I received their claim approval yesterday, the One plan Pet insurance team was fantastic. Constant communication, pleasant correspondence and really fair comprehensive cover , for what would have been an otherwise exceptionally expensive exercise.
I was worried when I had to do afterhours appointments and treatment that things wouldn't be covered ... but wow I am so relieved and happy with the claim results.
Well done to a great product and service
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Oneplan Insurance's replyOfficial
08 Oct 2025, 10:10Hi Michelle,
Thank you for sharing your heartfelt experience. We are truly sorry for your loss and understand how difficult this time has been. It means a lot to hear that our team was able to provide support, clear communication, and prompt claims service during such a challenging moment. We’re glad we could ease some of the stress and provide coverage when it mattered most. Your kind words are greatly appreciated and will be shared with the team.
Thank you for trusting Oneplan with your family's care!
Kind regards,
Oneplan.
Thank you for sharing your heartfelt experience. We are truly sorry for your loss and understand how difficult this time has been. It means a lot to hear that our team was able to provide support, clear communication, and prompt claims service during such a challenging moment. We’re glad we could ease some of the stress and provide coverage when it mattered most. Your kind words are greatly appreciated and will be shared with the team.
Thank you for trusting Oneplan with your family's care!
Kind regards,
Oneplan.
Oneplan Insurance's reply08 Oct 2025, 10:10
Official
Hi Michelle,
Thank you for sharing your heartfelt experience. We are truly sorry for your loss and understand how difficult this time has been. It means a lot to hear that our team was able to provide support, clear communication, and prompt claims service during such a challenging moment. We’re glad we could ease some of the stress and provide coverage when it mattered most. Your kind words are greatly appreciated and will be shared with the team.
Thank you for trusting Oneplan with your family's care!
Kind regards,
Oneplan.
Thank you for sharing your heartfelt experience. We are truly sorry for your loss and understand how difficult this time has been. It means a lot to hear that our team was able to provide support, clear communication, and prompt claims service during such a challenging moment. We’re glad we could ease some of the stress and provide coverage when it mattered most. Your kind words are greatly appreciated and will be shared with the team.
Thank you for trusting Oneplan with your family's care!
Kind regards,
Oneplan.