VT
Virginia T
1 reviews | Active since Jan 2020
09 Mar 2025, 08:19
ONE PLAN PET INSURANCE - EMPATHY!
Our dog had to have his eye removed and Elaine Roets was so professional when it came to the costs and refund of the rpocedure, giving me peace of mind on that end in a very traumatic situation. More than anything, Elaine was empathetic which goes a long way
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Oneplan Insurance's replyOfficial
09 Mar 2025, 13:09Hi Virginia,
We're so sorry to hear about your dog's procedure—it’s never easy to go through something like this. We're grateful that Elaine could provide you with professional and compassionate support during such a difficult time. Knowing she gave you peace of mind when it mattered most means the world to us. Wishing your pup a smooth recovery, and thank you for sharing your experience with us.
Kind regards,
Oneplan.
We're so sorry to hear about your dog's procedure—it’s never easy to go through something like this. We're grateful that Elaine could provide you with professional and compassionate support during such a difficult time. Knowing she gave you peace of mind when it mattered most means the world to us. Wishing your pup a smooth recovery, and thank you for sharing your experience with us.
Kind regards,
Oneplan.
Oneplan Insurance's reply09 Mar 2025, 13:09
Official
Hi Virginia,
We're so sorry to hear about your dog's procedure—it’s never easy to go through something like this. We're grateful that Elaine could provide you with professional and compassionate support during such a difficult time. Knowing she gave you peace of mind when it mattered most means the world to us. Wishing your pup a smooth recovery, and thank you for sharing your experience with us.
Kind regards,
Oneplan.
We're so sorry to hear about your dog's procedure—it’s never easy to go through something like this. We're grateful that Elaine could provide you with professional and compassionate support during such a difficult time. Knowing she gave you peace of mind when it mattered most means the world to us. Wishing your pup a smooth recovery, and thank you for sharing your experience with us.
Kind regards,
Oneplan.