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Blaine B

1 reviews | Active since Dec 2025

20 Aug 2026, 10:43

One plan pet insurance - customer care - Razia Yousef

Razia Yousef really helped me understand my policy and plan and actively engaged with me in order to process my onboarding of my pet insurance. She deserves 5 stars . Clear communication and understanding of how clients should be treated . Im part of one plan thanks to her . Excellent client service

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply20 Aug 2026, 10:45
Official
Hi Blaine, 

Thank you for taking the time to share your experience with us. We're delighted to hear that Razia provided such exceptional service and made your pet insurance onboarding process a positive one. Your kind words about her clear communication, professionalism, and commitment to helping you understand your policy are truly appreciated. 

We're especially pleased to know that Razia took the time to engage with you, answer your questions, and ensure you felt confident in your cover choice. Delivering excellent client service is what we strive for, and we're proud that Razia reflected these values so well. 

Thank you for choosing Oneplan and for recognising Razia's outstanding efforts. We'll be sure to share your wonderful feedback with her. 

Kind regards, 
Oneplan.