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Otto G
1 reviews | Active since Oct 2021
15 Oct 2021, 16:27
One Plan Pet Insurance
I spoke to Anele Khoza today I cannot believe that such exceptional service still happens Our pet Bruno passed away from a big operation on Monday 4 October 2021 and One Plan Pet Insurance paid the full account without asking any questions Today 15 October we received a card and a candle from them which shows their interest not only in people butt also your 4 legged children Thank you very much On Plan Pet Insurance
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Oneplan Insurance's replyOfficial
15 Oct 2021, 18:33Hi Otto,
We are so sorry to hear about Bruno. Our deepest sympathies to you and your family. Our fur-family is important to us and we understand your pain. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. We are pleased to hear that besides the current situation Anele and the team was able to assist professionally and with compassion during this difficult time.
May the memories you share with Bruno forever be close to you heart.
Please give our love to Bobby and Casper.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
We are so sorry to hear about Bruno. Our deepest sympathies to you and your family. Our fur-family is important to us and we understand your pain. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. We are pleased to hear that besides the current situation Anele and the team was able to assist professionally and with compassion during this difficult time.
May the memories you share with Bruno forever be close to you heart.
Please give our love to Bobby and Casper.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply15 Oct 2021, 18:33
Official
Hi Otto,
We are so sorry to hear about Bruno. Our deepest sympathies to you and your family. Our fur-family is important to us and we understand your pain. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. We are pleased to hear that besides the current situation Anele and the team was able to assist professionally and with compassion during this difficult time.
May the memories you share with Bruno forever be close to you heart.
Please give our love to Bobby and Casper.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
We are so sorry to hear about Bruno. Our deepest sympathies to you and your family. Our fur-family is important to us and we understand your pain. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. We are pleased to hear that besides the current situation Anele and the team was able to assist professionally and with compassion during this difficult time.
May the memories you share with Bruno forever be close to you heart.
Please give our love to Bobby and Casper.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan