FW
Francois W
1 reviews | Active since Oct 2021
18 Oct 2021, 11:08
One Plan Pet Insurance
I have been paying for the last 3 yr for pet insurance and the day that you need this They alway do have a problem . It is better for to take what I have been paying month and put this aside and I know what I do got
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Oneplan Insurance's replyOfficial
18 Oct 2021, 12:00Good day Francois,
We sincerely apologize for any inconvenience which has been caused and for the circumstances under which your Hellopeter posting has reached us. We do have your fur-babies best interest at heart, and we do value you as our client.
Certain terms and conditions are always applicable, and these are included in all policy documents before and during your experience with us. We will assist with all we can in line with our terms and conditions.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
We sincerely apologize for any inconvenience which has been caused and for the circumstances under which your Hellopeter posting has reached us. We do have your fur-babies best interest at heart, and we do value you as our client.
Certain terms and conditions are always applicable, and these are included in all policy documents before and during your experience with us. We will assist with all we can in line with our terms and conditions.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Oneplan Insurance's reply18 Oct 2021, 12:00
Official
Good day Francois,
We sincerely apologize for any inconvenience which has been caused and for the circumstances under which your Hellopeter posting has reached us. We do have your fur-babies best interest at heart, and we do value you as our client.
Certain terms and conditions are always applicable, and these are included in all policy documents before and during your experience with us. We will assist with all we can in line with our terms and conditions.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
We sincerely apologize for any inconvenience which has been caused and for the circumstances under which your Hellopeter posting has reached us. We do have your fur-babies best interest at heart, and we do value you as our client.
Certain terms and conditions are always applicable, and these are included in all policy documents before and during your experience with us. We will assist with all we can in line with our terms and conditions.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan