One plan pet consultant
Katlegobrine Mphahlele Terrible service
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Oneplan Insurance's replyOfficial
26 Apr 2021, 14:48Good day Stacey-Lee,
From the outset we sincerely apologize that your experience with Oneplan has not been a pleasant one and apologize for any inconvenience that we have caused you.
Thank you for taking our call earlier and allowing us the opportunity to resolve the matter. We have noted the service breakdown you have mentioned in the above escalation to improve the service and we are dealing with it accordingly.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Once again, we apologize for the inconvenience caused and hope to have restored the experience.
Kind Regards,
Oneplan
From the outset we sincerely apologize that your experience with Oneplan has not been a pleasant one and apologize for any inconvenience that we have caused you.
Thank you for taking our call earlier and allowing us the opportunity to resolve the matter. We have noted the service breakdown you have mentioned in the above escalation to improve the service and we are dealing with it accordingly.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Once again, we apologize for the inconvenience caused and hope to have restored the experience.
Kind Regards,
Oneplan
Oneplan Insurance's reply26 Apr 2021, 14:48
Official
Good day Stacey-Lee,
From the outset we sincerely apologize that your experience with Oneplan has not been a pleasant one and apologize for any inconvenience that we have caused you.
Thank you for taking our call earlier and allowing us the opportunity to resolve the matter. We have noted the service breakdown you have mentioned in the above escalation to improve the service and we are dealing with it accordingly.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Once again, we apologize for the inconvenience caused and hope to have restored the experience.
Kind Regards,
Oneplan
From the outset we sincerely apologize that your experience with Oneplan has not been a pleasant one and apologize for any inconvenience that we have caused you.
Thank you for taking our call earlier and allowing us the opportunity to resolve the matter. We have noted the service breakdown you have mentioned in the above escalation to improve the service and we are dealing with it accordingly.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Once again, we apologize for the inconvenience caused and hope to have restored the experience.
Kind Regards,
Oneplan