DS
Demi S

1 reviews | Active since Sept 2018

26 Sept 2018, 11:09

ONE PLAN? More like Theft Plan...

Please save your money & save yourself the stress & hassle by avoiding ONE PLAN at all costs. The service is ridiculous, but they're quick to sign you up. Beware of you have an error that the consultant made on your policy, because it'll probably take 2 months to fix. Oh & canceling? Forget about it! They call you once & call it a day all because they don't want you to cancel. South Africa, please, please I beg you! You're better of saving the money & paying the vet yourself. Please, SA, Don't be duped by these ******. Their entire call centre should be fired!

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Replies (2)
DS
Demi S's update26 Sept 2018, 11:13
Reviewer Update
Excuse any errors I made. I'm furious. The service & the lies made me so angry. I was more than patient with One Plan.
Oneplan Insurance
Oneplan Insurance's reply26 Sept 2018, 11:29
Official

Hi Demi,

We're sorry to hear about the service you received and for any inconvenience caused by this.

Kindly allow us some time to have a look into this and we will revert back to you shortly.

Regards,

The Oneplan Team